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Is Customer Service for you?

Strong customer service will identify which companies are successful and which are not, it's essential that companies develop lasting relationships with their customers.

So it's very important that business' go out of their way to meet the needs of their clients.

Our customer service apprenticeships give you the necessary skills and experience to do just that.

What will Customer Service Involve?

Some of the topics you will cover in the workplace include:

  • Promote additional services or products to customers.
  • Process customer service information.
  • Recognise and deal with customer queries, requests and problems.
  • Resolve customer service problems.
  • Support customer service improvements.


Apply Now

Fill out an application form today!

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"My training officer is always fully supportive"


"Help is always given by my employer and my training officer when I need it"


"I have been given a lot of support and it has provided me with lots of new confidence"


"Excellent support, very helpful. Answered any questions and gave plenty of information"


"I am always given the support when I need it"


"Milltech have been great, providing me with all the support needed to complete the work."

Beverly Callaghan

"I have no hesitation in recommending Milltech Training to other surgeries or businesses."

Declan Howe

"We would recommend Milltech Training to other companies."

Blueline Taxis

"We have been very well looked after at Milltech"


"Milltech are a long standing partner of ours, and we have been extremely happy with the support we receive."

Les Potts

"I would not hesitate to recommend Milltech to any business that is considering taking an apprentice on."

Approved Mortgages

"Milltech have showed me that if you put the effort in, you reap the rewards. I will be forever grateful. Thank-you."

Jack Bart

"The support Milltech gave me was excellent. I have gained a lot more confidence since doing my apprenticeship"


My Story

Aiden Roche

Motor Vehicle Advanced Apprenticeship
Currently attending Sunderland University

Aiden Roche

Having started his apprenticeship training at level 2 ,Adam continues his learning........