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The framework has been developed to support those who help people seeking employment. It is aimed at those working in the employability and skills sector which could include welfare to work, recruitment agencies, career guidance and other pre-employment services.


Many individuals in the sector have qualifications in particular areas but this framework draws on all the skill areas required to develop professionals delivering employment related services, allowing individuals to develop in a particular role, widen their skills to move onto other roles within the sector, and aid vertical progression into management positions.


Employment Related Services is used to describe anyone delivering contracts and/or services which help people into employment and/or support them to sustain an employed status.


Employment Service Providers often deliver contracts on behalf of Government Departments including the Department for Work & Pensions (DWP), Ministry of Justice (MOJ), and Department for Education (DfE). Examples of contracts where this framework would be most appropriate are: The Work Programme, Work Choice, National Offender Management Services, Skills Funding Agency Employability contracting and a number of European Social Fund initiatives which focus on reducing worklessness. There is also scope for this framework to be used in any area which has a focus on supporting people to find and sustain suitable employment.

In addition to those described above, employment service providers could also include:

Recruitment Agencies, Schools & Colleges delivering careers advice, Prison Resettlement teams, Armed Forces Resettlement teams and deliveries of Not in Education Employment or Training (NEET) services.

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Jacob Blake

Jacob started his Apprenticeship with IChoose...