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Milltech Employer Engagement Policy

Milltech is a long established Training Organisation providing vocational training and qualifications. Working in partnership with our employers we promote existing and develop new programmes as per their needs in their businesses and additional requirements from the awarding bodies.

Milltech advertises current apprenticeships with the National Apprenticeship Service, the Sunderland Providers’ directory and on our website. Initially we will visit the employer at his location, as all decision makers are based locally and all training will take place at the Milltech Training Centre or at the employer’s premises. All discussions take place directly with our Managing Director or with a Senior Training Officer, allowing existing arrangements to be confirmed and for the development of Standards.

Having established employer requirements, a job description of the opportunity is agreed and advertised on the National Apprenticeship Service. A mutual letter of commitment is agreed between Milltech and the employer incorporating conditions and working arrangements and establishing how and when training will take place and incorporating the Guided Learning Hours required. This will also establish the actual modules used in the qualification.

Arrangements for the learner’s reviews, their frequency and their content and parties attending will be established which are normally every 11 weeks during the training period plus specific observational visits coaching and mentoring.

The main relationship will be directly with the Training Officer and maintained during the review visits. Escalation of concerns will involve the respective Team Leaders and Managing Director, and the Safeguarding Officer, if appropriate.

The Manging Director is directly involved in managing all employer relationships and for responding to questions and general communications.

Employers are asked for their feedback at least 4 times during the learner journey and additionally when the learner has completed. Any questions are handled by the Training Officer or the Managing Director in order to effect the correct response in the required area.


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"The support from my training officer is always given when needed"


"I get a lot of support and information to help get my qualification. My training officer, is a great help"


"My training officer is always fully supportive"


"Help is always given by my employer and my training officer when I need it"


"I have been given a lot of support and it has provided me with lots of new confidence"


"Excellent support, very helpful. Answered any questions and gave plenty of information"


"I am always given the support when I need it"


"Milltech have been great, providing me with all the support needed to complete the work."

Beverly Callaghan

"I have no hesitation in recommending Milltech Training to other surgeries or businesses."

Declan Howe

"We would recommend Milltech Training to other companies."

Blueline Taxis

"We have been very well looked after at Milltech"


"Milltech are a long standing partner of ours, and we have been extremely happy with the support we receive."

Les Potts

"I would not hesitate to recommend Milltech to any business that is considering taking an apprentice on."

Approved Mortgages

"Milltech have showed me that if you put the effort in, you reap the rewards. I will be forever grateful. Thank-you."

Jack Bart

"The support Milltech gave me was excellent. I have gained a lot more confidence since doing my apprenticeship"


My Story

Aiden Roche

Motor Vehicle Advanced Apprenticeship
Currently attending Sunderland University

Aiden Roche

Having started his apprenticeship training at level 2 ,Adam continues his learning........


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