Roles may include, security operatives, close protection officers, event medical operatives, cabin crew and community first responders, among others. It is ideal for those learners that need a wider level of knowledge than standard first aid at work qualifications. In line with industry guidance, the qualification supports responders for a period of 3 years, at which point learners will need to requalify by completing a minimum of 18 hours requalification over a minimum of 3 days.

opics covered include the roles and responsibilities of first responders, minimising the risk of infection, establishing consent, completing a patient clinical record, communication, safeguarding, assess an incident, conducting casualty surveys, scene survey, conducting a primary survey of a casualty, conducting a head to toe survey, the purpose and priorities of triage, summonsing appropriate assistance, gathering a casualty history, effective handover of a casualty, the recovery position, cardiopulmonary resuscitation (CPR) for Adults, Children and Infants, correct use of an automated external defibrillator, correct use of a Bag Valve Mask, administering therapeutic oxygen therapy, understanding nitrous oxide, how to safely handle medical gas cylinders, recognise and manage a compromised airway, selection and use of Oropharyngeal airways (OPA) and Nasopharyngeal airways (NPA), the cardiovascular system and the respiratory system.